Pelican PC600 Media Replacement

Overall rating: 4.8965516 / 5 from 29 reviews.

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Review topics: [instructions, customer service, replacement, difference, quality, staff, process, water].

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I changed out the media, following instructions provided, more than a week ago. Water pressure starts to dip after running high volume of water through filter for a few minutes. For example 2 baths running at once. This did NOT happen before media replacement. Pressure is fine for a bit then tails off. 1. What might be causing this? 2. Is it ok to run a light manual back flush through the outlet valve, or will that disturb the KD55 layer at the bottom?

Please call our Technical Support team at 800-390-5936 for help with this issue.

I changed out the media and did the soaking and flush (for hours). I also did the ns3 media at the same time with extensive flushing. I am still seeing black particulate in all my taps 4 weeks later. Any thoughts on why?

Black particulate after a media change is almost always carbon fines (carbon dust). A small amount right after start-up is normal, but if you’re still seeing it 4 weeks later it’s usually either (1) fines that got trapped throughout the home’s plumbing (aerators/shower heads, toilet valves, fridge line, and especially the water heater on the hot side) and keep getting stirred up, or (2) the system is continuously passing fines/media due to an internal issue like a damaged/misaligned riser tube or screen/basket, incorrect underbed, or a backwash/flow setting that isn’t properly clearing the tank. The quickest next steps are to remove/clean faucet aerators and shower heads, flush fixtures starting closest to the unit, and if you see it on hot water, flush/drain the water heater as well. If the particles are hard grains (not dusty) or the issue returns immediately after cleaning/flushes, we recommend calling in so a water specialist can verify the internal screens/riser and confirm backwash/flow settings are correct for your tank size and media.

How long should your new Pelican PC600 Media last before it needs replacement again?

The manufacturer spec for the PC600 carbon media is about 5 years (or roughly 600-650,000 gallons, whichever comes first)

Does this media remove nickel

This media may reduce some dissolved nickel thanks to its KDF-55 content, but the PC600 is not designed or certified for nickel removal. For dependable nickel reduction, we recommend a reverse osmosis system at the drinking tap or a dedicated ion-exchange solution

Do I need to mix Catalytic Carbon and Granular Activated Carbon at the same time?

While it is not necessary to pre-mix the carbons as when fluidized they will naturally mix together, it will not hurt to pre-mix the carbons prior to filling.