Synergy Twin - Alternating Metered Water Softener - US Water Systems
Synergy Twin - Alternating Metered Water Softener - US Water Systems
Synergy Twin - Alternating Metered Water Softener - US Water Systems
Synergy Twin - Alternating Metered Water Softener - US Water Systems
Synergy Twin - Alternating Metered Water Softener - US Water Systems
Synergy Twin - Alternating Metered Water Softener - US Water Systems
Synergy Twin - Alternating Metered Water Softener - US Water Systems
Synergy Twin - Alternating Metered Water Softener - US Water Systems
Synergy Twin - Alternating Metered Water Softener - US Water Systems

Synergy Twin-Alternating Metered Water Softener

List Price: Factory Direct Price: SALE PRICE:
$3991.67 $2661.12
$3,595.00
$3,595.00
$3,595.00 FACTORY DIRECT SAVINGS
SKU: 163-SS : 163-SS-25

Delivers Soft Water 24/7/365
Never Run Out of Soft Water and Never Waste Salt
Flows Up to 25 GPM
10-Year Valve and Electronics Warranty
Lifetime Warranty on Tanks and Resin

Includes a free bottle of ResKleen - which is a specially formulated resin clearer designed to get rid of contaminants that salt leaves behind.

Subtotal: $3,595.00

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Synergy Twin - Alternating Metered Water Softener - US Water Systems

Synergy Twin-Alternating Metered Water Softener

$5,991.67 $3,595.00

Synergy Twin-Alternating Metered Water Softener

$5,991.67 $3,595.00
Flow Rate: 25 GPM
Filter Options: None

A Better Mousetrap than Kinetico*

Most water softeners have a single resin (softening) tank. That means that when it is time to regenerate (typically at 2AM or some other time when water usage is low), if you were to use water, it would be hard and not softened. The Synergy eliminates that issue. If you are a doctor, police office, EMT, funeral director, fireman, if you work a swing shift, or are just a night owl, then maybe you are a person who needs the benefits of having 24/7/365 soft water. The Synergy is especially efficient with big families or with water that contains iron.

  • Twin-Alternating 24/7/365 Soft Water Softener
  • Regenerates With Soft Water
  • Fills the Brine Tank With Soft Water
  • Simply the Ultimate Water Softener
  • Fewer Wetted Internal Moving Parts than Kinetico*

Benefits

  • Never run out of soft water - 24/7/365
  • Keeps resin cleaner - regenerates with soft water
  • Saves salt because it regenerates "precisely" when needed
  • Never worry about setting the time of day - it doesn't matter
  • Higher flow rates - minimal pressure drop
  • Less maintenance - fewer moving parts
  • Lifetime Warranty on Tanks and Resin

Features

  • 21st Century Computer Electronics
  • Just two (2) moving parts in the water stream
  • 24-volt electrical system
  • Unlike Kinetico, it uses electricity - $3.00 per year - but Synergy has a 6-cycle valve (Kinetico* is only a 3-cycle valve)
  • Includes 1" Stainless Steel Bypass Valve (pictured below)
  • Lifetime Warranty on Tanks and Resin - 10 Years on Valve & Electronics
  • 10% Cross-Linked Resin is much more chlorine resistant than ordinary 8% cross-linked resin sold by most companies
  • This system can be regenerated using potassium. Potassium may be slightly less efficient (i.e, you may have to set the salt usage up about 10%)

4 Features you won't find on most other softeners

  • Super Premium 10% Cross-Linked Cation Exchange Resin - Much stronger, chlorine resistant, longer life - in fact, it has a Lifetime Warranty!
  • Full-Flow Tank is the Smartest Tank in the Industry - Higher flow rates, up to 30% less water to drain, and less salt!
  • Regenerates With Clean, Soft Water - Everyone knows that soft water cleans better, which is part of the reason the resin has a Lifetime Warranty!
  • Fills the Salt Tank With Soft Water - Prevents plugged injectors, saves on service!

Add An Optional Pre-filter - Save $100

We believe in engineering effective solutions for all of your water issues. That’s why we recommend a Magna 5-Micro Pre-filter for every Matrixx Water Softener. This is the only filter on that market that uses patented Posi-Seal technology to ensure 100% filtration with zero bypass. Prefilters are the best insurance for prolonging the life of both your water softener and household appliances. Best of all, it's 100% Made in the USA!

filter housings

Specifications

Model Max Capacity Cu/Ft Resin (each tank) Grain Capacity Max Flow Resin Tank Brine Tank Weight
163-SS-10 35,000 1.00 35,000 Grains 10 GPM 9 x 48 18 x 35 200
163-SS-15 53,000 1.50 53,000 Grains 15 GPM 10 x 54 18 x 35 260
163-SS-20 70,000 2.00 70,000 Grains 20 GPM 12 x 52 18 x 35 320
163-SS-25 88,000 2.50 88,000 Grains 25 GPM 13 x 54 18 x 35 400

*Kinetico® is a registered trademark of Kinetico Incorporated of Newberry, Ohio and is not affiliated with US Water Systems is any fashion. US Water Systems does not sell or represent Kinetico in any manner.

Overall rating: 4.6363635 / 5 from 11 reviews.

AI Generated Review Summary

Summary topics

Review topics: ["support","system","installation","water","issues","documentation"].

Review highlights

Reviews

This is a much needed improvement in water quality

"My old AO smith AIO was taking a crap. Upon receiving this on the pallet I immediately got to work unpacking so I could install. Started install around 11AM ended about 11PM. This install included the Magna Whole House 3 Stage Compact and the BodyGuard Plus Backwashing Carbon filter. Definitely a chore but doable. I think the hardest part of the install was putting the resin inside of the tanks. Those bags are heavy, and doing it by yourself was not easy. I can feel and smell a huge difference. No more chlorine smell and the softness has dramatically improved. I've been wanting to get rid of the AO Smith and upgrade my home since I moved in 2020. I finally had the money to do it and could not be happier! I ended up using sharkbite quick connect fittings on everything following their instructions for PEX preparation. So easy! Didn't have to call a plumbing company and didn't need expensive expansion tool for Uponor."

Tayler H. (5/5)

Missing parts

"I've had my system for almost a month now. Parts are still missing, and nobody seems to be able to do anything to get me the parts. A $2000+ system is held up from installation due to 4 screws and 4 small metal brackets. I've tried calling the support number printed in the documents, sent pictures of the system, tried Josie Martinez, tried multiple emails and phone numbers."

Kenneth S. (1/5)

Perfect for Light Industrial

"We purchased this softener for our 24/7 hot process water loop to combat scaling issues. Our water's been dead soft for several weeks now and we haven't found any scaling issues since it was installed. The initial unit shipped with a leaky valve but U. S. Water Systems' customer service team had a new valve to us within days. Very pleased with our experience and planning to purchase more units in the next few months."

Hudson C. (5/5)

Excellent System, easy DIY install.

"Excellent System, easy DIY install."

Theodore G. (5/5)

Great unit

"Easy installation and support was always available to answer my questions. Just completed installation and can’t wait for results"

Blake (5/5)

Outstanding!

"Bought the twin synergy water softener system 4 months ago. Did lots of research before settling on US Water Systems. No regrets at all! The water softener and the customer service has been second to none!"

Tanisha M. (5/5)

Best system out there

"Put this in myself, now understand water softener variables and settings. Excellent documentation and the result was better than expected."

Brian V. (5/5)

Excellent system, easy set up,

"Excellent system, easy set up, smooth water like silk. Love it"

Endre M. (5/5)

Test again

"Test again"

Iris (5/5)

Great system!

"We were increasing the size of our home and I didn’t know how old the other filter system was. Michael was incredibly helpful in getting all the components I needed after I gave him my water testing parameters and what I wanted to accomplish. The system works perfectly and has given me 0 problems for a year now. Fantastic service and advice."

Sterling (5/5)

Q&A

Dimensions of 163-ss-10 ,space required, tank’s diameter and tank’s height.
For the 163-SS-10 Synergy Twin Alternating Softener, the resin tanks are 9" diameter x 48" tall, and the brine tank is 18" diameter x 35" tall. Since this is a twin-alternating system, it has two 9" x 48" resin tanks plus the brine tank. For installation space, we recommend allowing enough room for all three tanks, the control valve/bypass, plumbing connections, and service access, so plan for more than just the tank diameters themselves. A good safe estimate would be roughly 36"–48" of width and at least 60" of height clearance, depending on how the tanks are positioned and how the plumbing is run.
Can I program a bypass timeframe for my irrigation, so I’m not using soft water on my lawn?
This particular system does not have that capability but we do have systems with Drop Technology that do. Fell free to call 800-608-8792 to discuss with one of our representatives.
Can I get this without the brine tank? I have little room to work with and would need a brine tank about 12" diameter to fit.
Yes, if you call in and speak to one of our Water Specialist, we can provide an 11 x 11 x 34 brine tank. You will need to be diligent in making sure you do not run out of salt with such small storage capacity.
Any specs available? Lbs of salt per standard regen? Water used for each regen cycle?
Specs can be found in owners manual, here is link: chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://usws-pdfs.s3.us-east-2.amazonaws.com/media/pdf/USWaterSynergy900091009500InstallationManualRevision103-30-16.pdf

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